Eyes, ears and nose: The three senses that will help you detect a natural gas leak.

• Rapid bubbling in standing water
• Unusual dead vegetation in an otherwise moist area over or near pipeline
• Appliances’ flame behaving in an unusual way
• Mist of ice

• Hissing, whistling or blowing sound from a gas appliance, the ground or exposed gas piping

• Smell

If you detect any of these signs, do not panic. Call 1800 2335 5666.

Do not worry: Natural gas is non-toxic and is lighter than air; if it escapes, it will rise and dissipate.

In case of a natural gas leak Inside your home

• Leave the premise immediately on foot
• Do not use electric switches, telephones (including cell phones) or anything that could cause a spark
• Move to a safe location and call IOAGPL on 1800 2335 5666
• Do not use e-mail or the Internet to contact IOAGPL about a leak
• Never assume someone else has reported the leak
• Alert your neighbours.
• Never try to repair a natural gas leak on your own. Let our trained technician help you
• We do not charge any fees for checking suspected natural gas leaks

In case of a natural gas leak Outside your home

• Leave the premise immediately on foot
• Do not use electric switches, telephones (including cell phones) or anything that could cause a spark
• Move to a safe location and call IOAGPL on 1800 2335 5666
• Move in a upwind direction, away from the leak or vapour cloud
• Warn others to stay away from the leak
• Ensure no one is operating any equipment or machinery around the pipeline
• Extinguish all smoking materials
• Make sure there are no vehicles parked around the area. If there are any vehicles, please contact the owners and let them know